Safety Center

Stay safe while you look for your life partner

Most people on Lami are genuine Nepalis looking for marriage — but a small minority will try to scam, manipulate, or impersonate. This page covers what to watch for, what we do on our side, and what to do if something feels wrong.

The single most important rule

Never send money, share bank details, or pay a “visa fee” for someone you only know on Lami.

No genuine match will ask you for money before you meet in person. Scammers may chat for weeks, profess love, then invent a sudden emergency — a hospital bill, a stuck shipment, a stranded relative. The script is always urgent, always emotional, and always asks for a transfer you can't reverse (eSewa, Khalti, IMPS, Western Union, crypto, gift cards).

If someone asks for money, that is the scam — stop, block, and report.

Romance-scam red flags

These signs don't guarantee fraud, but several together should make you slow down:

  • Refuses video call or always has “bad connection” — a real person can show their face in 30 seconds.
  • Story doesn't add up — claims to be Nepali but can't name basics (their gaun, ja̅t, school).
  • Photos look professional or fake — often stolen from Instagram models or stock photos. Try a Google reverse-image search if you're unsure.
  • Pushes to move off Lami fast — wants your WhatsApp, email, or Telegram within hours.
  • Love-bombs early — calls you “my wife/husband” in week one, talks about marriage before meeting.
  • Sudden emergency that needs money — hospital bill, ticket money, customs fee, business loan. Always urgent. Always money.
  • Claims to be abroad with a job they can't describe. Common scripts: oil-rig engineer, UN-affiliated doctor, foreign-army officer, “coming home soon to marry you”.

What Lami does on our side

  • Manual ID verification. An admin reviews every signup. Profiles without a verified ID get a clear “unverified” signal and reduced reach.
  • Surname masking. Your full last name is hidden from unmatched users by default.
  • Match gate before chat. You can only receive messages from people you have explicitly matched with.
  • In-chat money-warning. If your draft mentions money, banks, eSewa, IMPS, transfers, or “send paisa”, we ask you to confirm before sending. Scammers often try to get the victim to bring up money first.
  • One-tap block + report. Reporting a user auto-blocks them from contacting you and routes the report to an admin for review.
  • Account deletion + soft-delete chats. You can hide conversations from your inbox and delete your account end-to-end.

Your safety tools on Lami

  • Block. From any profile page, tap Block. The other person can never contact you again. Use it liberally — there is no penalty.
  • Report. From a profile page, tap Report and pick the closest category (fake, scam, already married, harassment, inappropriate, underage, other). Add details if you want. Reporting auto-blocks the user.
  • Hide a chat. From the inbox, tap the⋯ on any row → Delete chat. The thread disappears from your inbox; the other person is unaffected. If they message you again, it re-surfaces.
  • Photo privacy. From Account → Privacy you can hide your photos until match, or hide them entirely.
  • Hide from search. Same Privacy screen. You stay visible to people you already matched with but disappear from search and discover.

Before you meet in person

  • Video-call first. Five minutes on video tells you more than a month of text.
  • Meet in a public, busy place. Coffee shop, restaurant, mall — never their home or yours for the first few meetings.
  • Tell a family member or friend. Share where you're going, who you're meeting, and when you expect to be back.
  • Arrange your own transport. Don't let them pick you up the first time.
  • Trust your gut. If something feels wrong, leave. You don't owe anyone an explanation.

Video calls — what's protected, what isn't

Lami's 1:1 video calling (Gold and Platinum plans) is the safest way to see and hear a match before meeting them in person. The call is sent peer-to-peer over an encrypted connection — Lami's servers never see the audio or video. Even so, video calls have risks that audio calls don't, and we want you to make an informed choice.

  • Screenshots aren't technically blockable on the web. No matrimony or video-call app (Zoom, Meet, WhatsApp Web — none of them) can stop a screenshot, because the operating system owns the screen. What we DO ship is a visible watermark with your match's name and the call's elapsed time sitting over the video — a leaked screenshot is trivially traceable to the session.
  • The first video call shows a consent prompt. Read it. It's honest about what we can and can't protect. You can always say cancel.
  • Be somewhere you're comfortable being seen. Plain wall behind you, no surnames or addresses in the frame, no kids visible. Most leaks of personal context happen by accident in the background, not on purpose.
  • Switch to audio any time. The call controls include a one-tap “Switch to audio only” button. You don't have to hang up to turn the camera off.
  • Backgrounding the tab pauses the video. If you minimise the call or switch browser tabs, we pause the remote stream so nothing can be captured from a tab you aren't looking at.
  • If something feels wrong, hang up and report. Use the report option in the chat thread afterwards. Lami's moderation team will follow up — and blocked users can never call you again, even if you unmatch and rematch later.

Women on Lami

  • Lami's default flow is request-first: men can't message you until you accept their interest. You always choose who reaches you.
  • Your phone number is hidden by default. Don't share it in chat — use Lami's in-app messaging for as long as you need.
  • If a chat turns harassing or abusive, report and block immediately. We act on harassment reports faster than any other category.
  • For meet-ups, share your live location with a trusted friend or family member and pick a public, well-lit place.

If something happens — report it

On Lami: open the user's profile and tap Report. Pick the closest category and add details if you can. Our admin team reviews every report.

If money has already changed hands or you fear for your safety, contact the Nepal Police Cyber Bureau directly. They handle online financial fraud and impersonation cases:

You can also reach Lami support directly: